Troubleshooting

FastScout Memory Shortage Error (Mac)
If you are using FastScout Desktop on a Mac and receive an error message upon startup, when previewing a playbook, or while saving that indicates a "me...
Thu, May 31, 2018 at 11:35 AM
FastScout Does Not Start (PC)
When using FastScout Desktop on a Windows PC, the software is set by default to request a certain amount of RAM memory from your computer. If the program is...
Thu, May 31, 2018 at 11:36 AM
Players not appearing on Scout (MISSING: player.table)
A very common issue we see in FastScout is players not showing in your FastScout report, instead seeing the error MISSING: player.tableINFO as seen below: ...
Thu, May 31, 2018 at 11:39 AM